Bitrix24

Overview

Bitrix24

Bitrix24 is a free platform which no business should be without. It is a digital workplace where all the communication, tasks, collaboration, projects, customer interactions, marketing, document storage & sharing, staff workload management, calendar planning and e-commerce tools come together.

Bitrix24 is a cloud based platform, and there are different plans available to suit any business needs. Mobile apps ensure Bitrix24 is accessible anywhere and anytime by everyone.

As an authorised Bitrix24 Partner, Optinuum Business Systems & Consulting provides clients with Bitrix24 subscriptions and licences, and essential value-added services so clients maximise the benefits of using the platform. The value-added services include initial system setup & configuration, optimisation & automation, user training, business process consulting, and on-going ‘local’ support.

Bitrix24 Silver Partner Certificate

There are a suite of features within each of the 5 main parts of Bitrix24, namely Communications, Tasks & Projects, CRM, Contact Centre and Websites.

Communications

COMMUNICATIONS

Tasks & Projects

TASKS & PROJECTS

CRM

CRM

Contact Centre

CONTACT CENTRE

Websites

WEBSITES

Features

Communications

Chat and Video

Chat and Video

Communication tools for real time collaboration

Calendars

Calendars

Shared and private calendars for meetings, tasks and projects

Social Interactions

Social Interactions

Comments, conversations, announcements and polls on an internal social network

Email

Email

Create tasks, meetings or workgroup discussions from email

Document Management

Document Management

Online file storage, editing, sharing and management

Workgroups

Workgroups

Private and public workgroups for internal and external users

Tasks & Projects

Gantt Chart

Gantt Chart

Classic Gantt charts to visually manage projects

Workload Management

Workload Management

Smoothing workload across available resources

Kanban

Kanban

Keep tasks and project organised and moving forward

Dependencies

Dependencies

Link dependent tasks (finish-start, start-finish, start-start, finish-finish)

Task Templates

Task Templates

Pre-defined templates for similar task

Project Workgroups

Project Workgroups

Collaborative task management for small and large teams

External Users

External Users

Involve external users on tasks and projects

CRM

Pipeline Management

Pipeline Management

Visually manage multiple pipelines with customisable deal stages

Lead Management

Lead Management

Lead qualification and reporting tools

Quotes and Invoices

Quotes and Invoices

Convert leads into customer quotes and invoices

Sales Automation

Sales Automation

Use rules and triggers to automate leads and deals

Email Marketing

Email Marketing

Bulk email marketing (up to 1 million/month)

Customer Support

Customer Support

Classic helpdesk and multichannel customer support

Product Catalogue

Product Catalogue

Feature rich online product catalogue

Online Payments

Online Payment

Online payment functionality

Contact Centre

Social Networks

Social Networks

Popular social network tools for customer support

Telephony

Telephony

Cloud call centre for both inbound and outbound calls

Live Chat

Live Chat

Webpage chat widget for live chats

Email

Email

Convert customer emails into helpdesk tickets

Messengers

Messengers

Customer communication via popular mobile messengers

Contact Forms

Contact Forms

Customer feedback using contact and callback forms

Websites

Free Hosting

Web Hosting

Free hosting and unlimited bandwidth

Visual Editor

Visual Editor

Website builder which requires no coding

Website Templates

Websites Templates

Many templates for every type of site and any industry

Landing Pages

Landing Pages

Unlimited pages with web form builder

Online Stores

Online Stores

Free e-commerce platform includes catalogue, order and inventory management (beta)

Free Domain Name

Free Domain Name

Own domain name can be used for free

Responsive

Responsive

Mobile device friendly websites

Demo

The quickest way to see what Bitrix24 can do for your business is to sign up for free! Although the Free plan’s features are limited compared to the other plans, there is enough functionality to experience the benefits of Bitrix24, and even for start-up businesses to use without upgrading to another plan.

If however you would like to arrange a demonstration, or if you want advice on which Bitrx24 plan would best suit your business, don’t hesitate to Contact Us.

bitrix demo

Value-Added Services

As a Bitrix24 Partner, the below Value-Added Services are also offered.

Management Service
Business & System Management Service

A business needs to focus on its core competency and its customer offering, so spending valuable resources on specialist areas like finance, HR and IT can be a distraction. We offer a full Bitrix24 Management Service which includes initial system setup and configuration, on-going maintenance of the system setup, email/in-system support, and monitoring system-process compliance.

Initial Configuration
Initial System Setup & Configuration

If you only need Bitrix24 to be initially setup and configured, we will complete this based on your business requirements and charge a once-off amount, leaving you to run with it going forward.

Ad-hoc Configuration
Ad-hoc System Setup & Configuration

Not every business has the same needs and these needs change over time. You may need to start using Bitrix24 features that have not been previously setup and configured, or you might need to “fine tune” the features you are using for your changing business. Contact Us to get the ad-hoc setup and configuration completed, allowing you to continue expanding your business.

Training
Training

It is essential that your staff know how to use Bitrix24, especially if you want to maximise the benefits of using Bitrix24. We can assist with system training for all users. Contact Us to discuss your training needs and get a quote.

Pricing

The Cloud subscription plans available for Bitrix24 are the Free, CRM+, Ptoject+, Standard and Professional plans. You can start on the Free plan immediately by creating an account here. Contact Us if you want to go straight onto the CRM+, Project+, Standard or Professional plan, or if you want to upgrade the Free plan.

Optinuum Bitrix24 Cloud Pricing